Hospital Manager

Main duties:

Here’s a snapshot of some of the key duties related to this role:

  • Responsible for all daily clinic operations and administrative duties
  • Oversee the Profit & Loss of the hospital and achieve monthly target
  • Provide high standard of care and services to patients and pet owners
  • Handling customer issues and complaints
  • Recruit, lead, motivate, develop, and manage the team related to the operation
  • Implement and drive continuous improvement on procedures and services
  • Maintain the clinic clean and tidy
  • Administer the operation of diagnostic & surgical equipment and maintain them in good condition
  • Help with marketing plans, advertising, direct marketing and campaigns
  • Perform ad hoc duties


  • Holder of relevant health care qualifications, additional qualification in veterinary nursing, healthcare will be an advantage
  • Minimum 5 years experiences as a leadership role in healthcare industry. Animal clinic experience is highly preferable
  • Must be customer service oriented
  • Good people and operation management ability
  • Strong interpersonal skills to communicate internally and externally
  • Familiar with clinic operations, cooperate with doctors and other staff as a team
  • High level of integrity and discipline
  • Hands-on leadership style with a can-do attitude
  • Mature, self-motivated with a strong sense of responsibilities, able to find solution and work independently.
  • Good command of English, Cantonese and Mandarin is an advantage


  • Competitive Salary
  • Medical Insurance & Dental Insurance
  • Education Allowance
  • Monthly Bonus
  • Staff Discount

As part of an established and highly regarded clinical team, you’ll bring energy, exceptional hospitality, and ensure our patients and clients receive the very best care whilst with us.

If you think you could be the right person for this job, enjoy working with people and being a family members of the Hong Kong’s largest veterinary group, please take action by sending your CV with expected salary & availability details to

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